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Kuler panel greyed out - account problem

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The Kuler panel in Illustrator is greyed out. I have read the posts on logging out and back in to active this panel. I log back in but notice an old email address is showing under the "help" menu. I always log in to Adobe without problem using my new email address which has also been verified. My account details are correct too. I dont know how or where the old email address is being stored but I'm sure it's why I cant get Kuler to work. Help!


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