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Adobe Illustrator CC will not work

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I subscribed to CC last week.  I downloaded Illustrator along with a couple of programs. Whenever I try to open illustrator, I receive the error window "Adobe Illustrator has stopped working: Windows is checking for a solution to the problem."  I have tried to delete and reinstall and it did not fix the problem. My computer is more than sufficient to run the program.  I have an i7 with 8g Ram.  I am running Windows 7.  Has anyone encountered this issues?  I would appreciate any advice.


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