Okay, so I have my first activation for my older laptop, and now I want to use my second activiation on my new desktop, but I'm having trouble. When I inserted the disc originally, I did not type in the product number because I was having computer issues. I did not want to waste my second activiation for in case issues became worse. I was allowed so many days until the program would stop working. Well I'm ready to activate it now, but I am not able to. I was told to sign in, so I clicked on Sign In. Then it said that I was not connected to the internet, but I was connected.
Also, when I tried re-insertong the CD, I got this for an error message.
I restarted my computer already, but no changes have been made. Why can't I activiate this? Adobe products allow 2 activations, right?