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Blank Dialogue Box

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When I open Illustrator I am greeted with a blank dialogue box with no other options than minimizing the window.

 

When I minimize the window the program is extremely sluggish, and all of the menu items are greyed out and unselectable.

 

I've tried re-installing the program a couple of times.  I've tried manually downloading updates with no success.

 

Any help would be greatly appreciated.


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