Hardware Overview:
Model Name: iMac
Model Identifier: iMac13,2
Processor Name: Intel Core i5
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: IM131.010A.B05
SMC Version (system): 2.11f16
Serial Number (system): C02L609MDNCW
Hardware UUID: 25D8B2EA-C39C-5B82-82F6-BC2A34DB1EEC
I need to save a file as a PDF but when Illustrator needs to open a new window (ie, when I have to select the location the file is saved to) the window opens for a split second before disappearing. It is the same when trying to open a file or any time Illustrator needs to open a new window. The window appears for a split second then vanishes. From what I've tried, it is only Illustrator doing it. Photoshop displays this error: "Could not complete your request because of a program error." when I first try and open a file but will only do it the first time and then it works ok. Indesign is working fine.
I've tried re-installing Illustrator and Photoshop, restarting my computer but the issue is still there. Is there anything else I can do myself or is there a chance it is an issue with my computer?
