My company is paying 250$ a month for your software and services. But it seems to me like we're just having problems.
The commands of your software packages are apsolutly irregular one to an other. For ex.: why is "cmd + F" in Illustrator "place on same location", the same command for Photoshop is something absolutely different. Youre software is full of different commands... WHY?!
Your Website is hell itself. I've written a long feedback and try to send it over the forum page - have to login - written message is lost. ARRRR! The same thing with your support-chat. Ducends of page-error-messages. In general the Adobe website is extremly unclear organized and confusing.
Why does Illustrator still snap to some grid, although I've disactivated "snap to grid" an everithing else that could be responsible for that snap function. Its driving me crazy! Sometimes working in Illustrator feels to me like trying to hammer a nail with a rubber. If there would be a good alternative we'd go after it.
I could write a whole book, but don't have the time. Just wanted to let you know, that we are unhappy with a lot of points of Adobe's service.
Thanks
Florian Vecsey
