Hi guys,
I purchased CS6 about 5 months ago now. And for the last 3 months I have been getting constant Error 16 messages when trying to start up the program. It has become a vicious cycle of uninstalling, deleting all my adobe products, then deleting all of my adobe file folders under the C: drive, App data folders, and my User folders, then having to reinstall everything. I have been doing this consistently for 3 months and it's getting to the point of seriously disabling my workflow and costing my business way to much time. I even now today had a new problem arise. When I reinstall Illustrator and enter my serial number during the installation process it accepts it and installs fine. But when I open up Illustrator it prompts me that my trial has expired and to enter in a serial number. So I enter in my serial number again and then it works for a bit. If I close the program and reopen it literally 5 minutes later it Error 16 again.
I'm running a Dell Inspiron 15R Intel i-7 processor, 8GB RAM and Windows 8. Does anybody have any ideas on why Illustrator continues to crash and/or Error 16 almost every other day/week?
Thanks.