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Can't open files

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When I try to open files - ANY files - I get an error message that AI doesn't reognize the file type.  I tried importing files and recieved the same message.  I then went back and attempted to open files that I had created with AI.  Doesn't matter.  NO FILES will open.  I tried re-installing the program, still no help.

 

 

Has anyone else had this experience?  Any one have any suggestions?

 

Help would be very much appreciated.  Thanks, and Happy New Year.


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