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Illustrator CS6 Help fails to install

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Accessing 'Illustrator Help...' Illustrator CS6 results in  teh chance to download the Help File as local content (which I want)

teh progress indicator for Illustrator fills up and then a dialog box appears with an animated progress bar (which appears filled)

saying: "Please wait while the dowloaded files are extacted. Extracting large files might take several minutes'

This animation is perpetual and never ends with an installation... next day... I get the same result.

What is the solution?


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