Hi there. Both myself and the other designer at my office have run into a pretty major problem with Illustrator and we are hoping someone here might be able to get to the bottom of it. First of all, some details as to what we are working on:
Mac OSX 10.6.8
Illustrator CS6
Accessing files on a shared network drive
I have been working on a file for a number of months now with no problems at all. Right at the point of it being signed off today I opened it to prep for printing (outline fonts, check colours etc.). When I opened it I noticed a number of the graphics (embedded graphics, not linked files) and areas of text were missing. Completely missing. No text boxes, no sign of any images having been there, just GONE. I closed the file without saving and opened it in CS5 - neither the graphics or the text appeared in CS5 either.
Nobody except myself and the other guy has access to these files (nor the softare to open them). The file has not been opened since June 6th when I last made a change (and everything was fine!).
This is not the only file we have discovered this problem with - there was another occurence of this with a completely different file yesterday which we put down to a small glitch, but this is now getting worrying. Yesterday it was graph items, so we thought it was something to do with those. Today it is bog standard graphics and text (no font issues either).
Now, I have also noticed something else with this particular file - it is acting more like an imported PDF than an original Illy file in that items are linked together (un-linked by right-clicking and selecting 'release clipping mask'). I don't know if this could be related? It was definitely created from scratch in Illustrator, and none of the items were linked in such way, or imported from another file.
Has anyone ever come across this issue before?
