I used illustrator CC for a while and it was working fine. Then I got the cintiq 13HD and I setup eveything was required to make it work. I tried it with most of my applications specially photoshop, flash and even watched a movie on the cintiq and everything worked just fine. Then, I wanted to use illustrator CC but it started to crash every time I try to open it. So I contacted Adobe customer care two times the fist time the resolve was to delete my preferences from the library by clicking on finder the from the menubar I click go then go to folder then I write "~/Library/" then "Adobe illustrator 17" and I delete the folder inside it. So, I followed the steps and it worked so I had to orgnise my tools, colors and everything but it worked. However, some of my saved documents didn't work. The next time I tried to open illustrator it crashes again and I had to do all the steps again and again. Everytime I need to use illustrator I have to delete that folder and reorgnise my tools.
so I contacted them again the guy answers was we do not support tablets! and he wasn't helpful at all.
So can anyone give me an answer. How can I use illustrator on my cintiq without facing this problem?