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Why am I not eligible for the discounted plan?

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Hello Adobe world,

 

I have a full and real copy of the Educational version of Adobe Creative Suite CS5 on my laptop. When I went to upgrade to the Creative Cloud, I put in my adobe number and it said I was not eligible. I think it is because it is an educational version, but I'm not sure. There should be some benefit to being an existing adobe customer, even if it is a reduced price educational version! I think I've now accidentally signed up for the full year version (when I thought it would be a monthly plan) as I needed to use it at work when my trial had run out. I wanted to try out the software a bit longer, but not for a year! Now a bit worried I'm tied in paying £46.88 a month, and there's nothing clearly written anywhere that I can see. Does anyone know? Am I tied in? I saw that I would get 30 days to pull out but I think now I've had a 30 day trial maybe that isnt viable.

 

Very confused.

 

 

Lizzie


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