Hello. I am trying to open a file in CC Illustrator for Windows and I continue to get the following error message. I was able to open and edit the AI file before the most recent update. Can you please help? Below is the error message. I have applied the most recent update. I have also went through the forms, may have missed something, but haven't been able to solve it through the recommendations listed. Thanks much.
"Adobe Illustrator CC has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This happens with new files and existing files.