Hi All
Firstly thanks for taking the time to read this.
I have a few users which are all experiencing the same issue. They didn't seem to have this issue until upgrading from CS5 to CS6.
Basically AI stops responding (usually permanantly hangs and requires restarting app) for at least 30 seconds when trying to copy an image from AI into PS. The method they're using is to directly select the image from AI and then simply paste directly into PS (I know there are other methods of doing this but this is apparently the way they have always done it).
Their machines are very well spec'd
OS - Win7 64-bit
RAM - 8 to 32GB!
CPU - i7 INTEL
GPU - Standard (but compatible) and has latest drivers but disabled by PS as i suspect it's not quite grunty enough?
Win7 has been fully updated as well as all Adobe products / Drivers etc...
I have tweaked both AI & PS (including the File Handling & Clipboard setting which enables AICB) for better performance.
I think I have basically tried everything and confused as this wasn't a problem when they were using CS5?
Am not a design expert at all so would appreciate any suggestions anyone may have?
PS - have recreated their preferences too many times to remember too :-)
PPS - have also recreated their Windows account & created a brand new account to for testing but still does it.
